Here are some answers to some questions you haven’t asked yet…
We use Royal Mail services for most of the shipping as its the most cost effective for small packages. We know people don’t generally see the value in shipping, but we have to pay it to get your items to you, so sadly it’s a fact of online retail life.
Shipping will be calculated based on the weight of the items you order.
As you add more items the shipping cost will increase.
There is a point with Royal Mail shipping services where it stops being cost effective for the size of the package, so any orders past this point (usually 2kg) will be sent with a courier.
It happens. We do everything we can to avoid it, but it happens. All we ask is that you let us know as soon as humanly possible so we can claim for it, and we’ll do everything we can to put it right.
Changing/Adding to Orders?
Once the order is placed that’s it. No changes are possible and it will be shipped as ordered. Please ensure you double check that everything is right before you click that button.
If you want to add to an order, place another. If we can combine we will and we’ll refund if you’ve paid too much.
Usually one or two days depending on workload and what you’ve ordered.
Some items are shipped from stock, but others will be made to order so please bear that in mind when ordering.
Tell us. If there is anything we can do, we will.
Tell us, and tell everybody. We like what we do and we’d like to like doing it more. Follow us on social media and show us your stuff doing what it’s meant to be doing. We love the attention!
We off a 14 day returns period if you change your mind, with the exception of any customised or specially produced designs.
Return postage costs will be the buyers responsibility unless the item is incorrect or in some way faulty in which case we would usually ask for the item to be returned to confirm the problem before refunding.